Overview

Rovasakern, available at rovasakern.com, is operated by Silvermonta Global Trading Inc. In these Terms of Service (“Terms”), “we,” “us,” and “our” refer to Silvermonta Global Trading Inc. “Service” means our website, online store, and related features and services.

These Terms apply to visitors, customers, and other users of the Service. By accessing or using the Service, or purchasing from us, you agree to these Terms and the applicable policies referenced here, including our Privacy Policy, Shipping Policy, and Return Policy, as made available on our website.

If you do not agree to these Terms, please do not use the Service. New features and tools are also subject to these Terms. Nothing in these Terms limits consumer rights that cannot lawfully be excluded or waived.

1. Eligibility & Lawful Use

You must be at least the age of majority in your place of residence to place an order or enter into a binding agreement with us. If you allow a minor dependent to use the website, you are responsible for supervising their use.

You must use the Service and our products lawfully. You may not use them for an unauthorized purpose, violate another person’s rights, or introduce viruses, malware, or other harmful code. Violations may result in suspension or termination of access, subject to applicable law.

2. General Conditions

We may refuse or restrict service where permitted by law, including in response to suspected fraud, misuse, or a breach of these Terms.

You may not reproduce, duplicate, sell, resell, or commercially exploit the Service or access to it without our written permission, except as permitted by law.

Information transmitted through the Service may pass through different networks and be adapted to technical requirements. Please do not send payment card details by email. Use the payment options provided at checkout.

3. Website Information

We aim to provide clear, accurate, and current information. However, website content may occasionally contain errors or become outdated. Historical content is provided for reference.

General informational content does not replace professional advice where needed. This does not affect our responsibility for product descriptions, representations, or other information where applicable law imposes obligations.

4. Prices & Changes to the Service

Prices, promotions, and product availability may change. Applicable shipping charges and taxes are shown or calculated during checkout before you submit your order.

We may update, suspend, or discontinue website features or products. Changes do not override obligations relating to existing orders or your rights under applicable law. Pricing errors are addressed in Section 11.

5. Products, Availability & Returns

Our store offers products across Home & Living, Tools & DIY, Car Accessories, Beauty & Personal Care, and Fashion & Accessories. Availability and quantities may vary, and some products may be available only online.

Please review the relevant product description, size, compatibility information, instructions, and warnings before purchasing or using an item. Colors may appear differently depending on your screen and lighting.

We may limit quantities, restrict sales to certain locations where lawful, or discontinue products. Product updates apply prospectively and do not remove your rights concerning an existing purchase.

Returns, exchanges, and refunds are governed by our Return Policy and applicable consumer law. Customers will only be charged once for shipping costs, including returns. We do not charge restocking fees for product returns.

6. Orders, Billing & Account Information

Please provide accurate and complete contact, billing, delivery, and payment information, and keep your account details current. You must be authorized to use the payment method submitted.

Where permitted by law, we may refuse, limit, or cancel orders because of stock limitations, suspected fraud, inaccurate information, or suspected unauthorized resale. Restrictions may apply to orders associated with the same account, payment method, household, or address.

If we change or cancel your order, we will notify you using the contact information provided. If we cancel an order after payment has been collected, we will refund the amount paid for the canceled items and any associated charges that must be refunded.

Requests to change or cancel an order are handled according to the applicable policies published on our website and your rights under applicable law.

7. Optional Third-Party Tools

The Service may provide access to tools operated by third parties. We do not control their independent operations. Please review the provider’s terms and privacy information before using them.

To the extent permitted by law, optional third-party tools are provided “as is” and “as available,” without additional warranties from us. This does not exclude responsibilities that we cannot lawfully limit.

8. Third-Party Links & Content

Our website may contain links to independent websites or third-party materials. A link does not necessarily mean that we endorse the website, its content, or its products.

Please review the terms and policies of any independent provider before making a transaction. Questions about that provider’s products or services should be directed to them. Our responsibility for our own sales and legal obligations remains unaffected.

9. Reviews, Feedback & Submissions

You are responsible for the reviews, comments, ideas, and other materials you submit. Your submissions must be accurate to the best of your knowledge and must not violate another person’s intellectual property, privacy, or other rights.

By submitting content for publication, such as a product review, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, format, translate, and display that content in connection with our store and its promotion, subject to applicable law. You retain ownership of your content. Personal information remains subject to our Privacy Policy.

We are not obligated to pay for unsolicited ideas or publish every submission. We may remove unlawful, fraudulent, abusive, infringing, or otherwise prohibited content. We do not prohibit honest reviews solely because they are negative.

10. Personal Information

Our Privacy Policy explains how personal information is collected, used, shared, and handled when you use the Service, as well as how to contact us about privacy.

Your privacy rights depend on applicable law and your location. Please review the Privacy Policy for relevant details and available request procedures.

11. Errors, Inaccuracies & Omissions

Errors may occasionally occur in product descriptions, prices, promotions, shipping charges, delivery estimates, or availability. We may correct inaccurate information and, where permitted by law, cancel an affected order.

If an error affects your order, we will notify you and explain the available options. We will not charge an increased price for an existing order without your agreement. If we cancel a paid order, the applicable payment will be refunded.

12. Prohibited Activities

You must not use the Service to:

• Commit fraud or participate in unlawful activity.
• Infringe intellectual property or other legal rights.
• Harass, threaten, abuse, or unlawfully discriminate against others.
• Submit false information or impersonate another person.
• Upload malicious code or disrupt website operations.
• Collect or misuse another person’s personal information.
• Send spam, conduct phishing, or gain unauthorized access.
• Scrape or extract website content without authorization, except where permitted by law.
• Bypass security measures or interfere with other users’ access.

We may investigate suspected misuse and restrict or terminate access where permitted by law.

13. Warranties & Limitation of Liability

We do not guarantee that website access will always be uninterrupted, timely, or error-free. Maintenance, technical problems, or events outside our reasonable control may affect availability.

To the fullest extent permitted by law, and except for our express commitments and legally required warranties, the Service and products are provided “as is” and “as available.” Implied warranties are excluded only where such exclusions are lawful.

To the fullest extent permitted by law, we and our officers, employees, affiliates, agents, suppliers, and service providers are not liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Service, including lost profits, revenue, savings, or data.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless us and our affiliates, officers, employees, agents, and service providers against third-party claims and reasonable related costs arising from your unlawful use of the Service, infringement of another person’s rights, or breach of these Terms.

This provision does not require you to cover losses caused by our own negligence, misconduct, or breach of law, or impose obligations prohibited by consumer protection law.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, it will apply only to the extent permitted by law or be severed where necessary. The remaining provisions will continue in effect.

16. Suspension & Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or where otherwise permitted by law.

Termination does not remove payment obligations already lawfully incurred, our obligations concerning existing orders, or rights to refunds and other remedies. Provisions intended to survive termination will remain effective to the extent permitted by law.

17. Entire Agreement

These Terms, together with the applicable policies and purchase terms made available on our website, form the agreement governing your use of the Service and supersede earlier versions on the same subject.

Our failure to enforce a provision does not waive our right to enforce it later. Nothing in this section excludes liability for fraud or limits rights and representations that applicable law protects.

18. Governing Law & Court Proceedings

These Terms are governed by applicable laws of the United States, subject to any mandatory consumer protections that apply in your place of residence.

Subject to Section 19, disputes that may properly be heard in court will be brought before a court of competent jurisdiction in the United States, unless applicable law gives you the right to bring proceedings elsewhere. Nothing in these Terms removes that right.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

19. Dispute Resolution & Arbitration

If you have a concern, please contact info@rovasakern.com so we can try to resolve it. Contacting us does not prevent you from exercising legal rights or meeting a legal deadline.

To the extent permitted by law, you and Silvermonta Global Trading Inc agree to resolve disputes arising from these Terms, the Service, or purchases through binding individual arbitration, except for eligible small claims proceedings and disputes that cannot lawfully be required to go to arbitration.

Arbitration will be conducted by a neutral arbitrator selected by mutual agreement under the applicable consumer arbitration rules of the American Arbitration Association (AAA) or JAMS, as agreed by the parties. The location or remote hearing format will be agreed by the parties, subject to applicable consumer rules and law. Fees and costs will be allocated under those rules and applicable law.

Where enforceable, claims must be brought individually, rather than as part of a class or representative action. Claims will not be consolidated unless both parties agree or applicable law requires otherwise.

Either party may seek relief in a competent court to prevent actual or threatened infringement of intellectual property rights. Nothing in this section prevents a complaint to a regulator or limits non-waivable consumer rights. If arbitration cannot lawfully be required or administered, the dispute may proceed in a competent court.

20. Consumer Protection & Shipping Delays

Our product descriptions and marketing are intended to be accurate and not misleading. Your purchases remain subject to applicable consumer protection laws.

For orders covered by the FTC’s Mail, Internet, or Telephone Order Merchandise Rule, we will ship within the timeframe stated when you order, or within 30 days after receipt of a properly completed order if no shipment timeframe is stated.

If we cannot ship within the applicable timeframe, we will provide the required delay notice and an option to agree to a delay or cancel for a prompt refund. If we cannot obtain the consent required by law, we will cancel the unshipped portion and issue the required refund. Shipment time is different from carrier delivery time.

Nothing in these Terms prevents you from contacting the Federal Trade Commission, your state Attorney General, or another relevant consumer protection authority.

21. Intellectual Property & Copyright Concerns

Website text, graphics, logos, images, and other materials belong to us or their respective owners or licensors and are protected by applicable intellectual property laws. Your use of the website does not transfer ownership of those materials.

You may use the website for personal shopping and other lawful purposes. Further reproduction, distribution, or commercial use requires the relevant rights holder’s permission unless otherwise permitted by law.

If you believe content on our website infringes your copyright, email info@rovasakern.com with the following information:

• Your physical or electronic signature.
• Identification of the copyrighted work concerned.
• Identification and location of the material you believe is infringing, including relevant webpage links.
• Your name, address, telephone number, and email address.
• A statement that you believe in good faith that the use is not authorized by the owner, its agent, or the law.
• A statement that the information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right concerned.

22. Electronic Communications

We may communicate electronically about orders, accounts, customer service, and other matters relating to the Service. Please keep your email address current.

Where legally permitted, electronic notices and agreements satisfy requirements for written communications. Where additional consent or another form of notice is required, those requirements continue to apply.

Marketing communications are subject to applicable consent requirements. You may unsubscribe using the instructions in a marketing message. Unsubscribing does not stop necessary order or service communications.

23. Changes to These Terms

We may update these Terms by posting a revised version on this page. Where required by law, we will provide additional notice or obtain consent before a change takes effect.

Changes apply prospectively and will not retroactively remove rights relating to orders already placed or disputes that have already arisen. Continued use after changes take effect constitutes acceptance only to the extent permitted by applicable law.